Get 100% of The ROI! Unlimited Access SUBSCRIBE Now!
We were struck by these comments from folks for whom "back-to-school" is more than a season. Look what a state superintendent of public instruction* had to say about the upcoming school year.
Lots of retailers can identify with those comments, don't you agree? Or, these observations about the disruptions and uncertainties of the pandemic:
Yes, it wasn't just retailers who had to be de facto public health enforcers. Now, in their classrooms, teachers are eager to focus on a normal routine and "lowering the anxiety of the unknown." Similarly, retailers need to be aware that some customers may be yearning for normal routines and less uncertainty. Not to mention your staff, in many cases. All are looking to you and your stores for dependability and reliability; for leadership. That's a big responsibility!
In other words, summon your optimism! And again, consider the example of this public official. He laments how the pandemic offered no other choice than just reacting, a relentless whack-a-mole experience. And celebrates that those days are now behind us!
"The start of something really refreshing." Yes indeed. And maybe the next time you're in need of some fresh ideas for your stores, reach outside your usual business pals. Have a chat with a school teacher! It's never too late to go to school on them! ---- * "Chris Reykdal, Washington’s top education leader on this school year’s opportunities and challenges," Jeanie Lindsay, Seattle Times, September 6, 2022
You've gotten through the Holiday season, likely enjoyed some vacation time, and perhaps even have your own financial statements in hand. For many retailers, 2021 proved to be a very profitable year. Congratulations! In fact, go here to check out the pre-tax profit trends for the past two years for the median performers in 50+ retail segments. To borrow a phrase, everybody (almost) is above average!
This is welcome news for many retailers, as consumer confidence has been a key leading indicator of retail sales. However, a note of caution: retail sales are not the sole component of consumer spending.
We're sure you'll agree. Misinformation can be very harmful. Retailers surely don't need more harmful anythings!
Just last week, we came across the proverbial straw that broke the camel's back. It was a post on the Intuit Quickbooks site*, titled "Inventory Turnover Ratio." And the explanatory article was accompanied by an "Inventory Turnover Calculator."
What do we take exception to? The misleading and/or incorrect information it provides. For example, their "Inventory turnover calculator" requires two entries.
We must take exception. "Total costs involved in selling your products" is NOT the same as Cost of Goods Sold. Nor do they specify that it should be for a 12-month period of time.
We must take exception. What they surely meant to say is inventory @cost.
Maybe you noticed this (see "Retailers Lay Out a Downbeat Outlook"*) but the big national retail chains, despite better-than-expected quarterly earnings this week, still are looking at a year of low to no growth, citing reduced spending by lower income groups, the loss of covid relief money, the effects of inflation, etcetera.
But, here is the key observation, and an important reminder:
How to reconcile this doom-and-gloom from the big national retailers with our still-strong economy, which is 70% driven by consumer spending?
Let's assume your stores have been closed for weeks now.
We recognize how conscientious you are. So, after paying what you can to your employees (and yourself), the next most-worrisome dilemma is your rent.
As you likely have discovered, a common choice for many landlords is to offer to defer your payments. But that means taking on more debt, as those payments are only being postponed to a later point in time. You need a better solution than that.
"Buy low. Sell high. Collect early. Pay late."
That's the essence of retailing, right? But now, in the early summer of 2021, retailing more than ever demands a strong dose of good judgment. It's shouted everywhere: "Look out! The inflation tsunami is coming!" Yikes! It's buying season for many retailers, and the pressures to buy more, now, at these-low-prices-that-won't-last are mounting. And this is only the beginning.
Incredible value! 👀
Start NOW!