The Retail Owners Institute has identified that every retail business – no matter its size – has three levels of management issues, or responsibilities, each with its own unique demands. The Institute has defined these three levels:
Often, these Three Levels of Responsibilities are entangled and overlapping. And, just as often, the word “owner” is used interchangeably with “boss” or “president” or “manager.” This confusion can no longer be tolerated.
It is imperative to separate the Three Levels of Responsibilities; Owners must be held accountable to a higher standard of performance.
What will it take for Owners to do their job properly? It starts with the recognition of the Three Levels of Responsibilities, and then, the focus on the “Owner-Only Responsibilities.”
Well, that is exactly why The Retail OWNERS Institute and this OWNERS Center have been built!
All of our tools and resources have been developed to empower the owners of independent retail businesses with strategic financial understanding and resources. Everything on The ROI site contributes to that goal.
From comparative financial benchmarks to explanatory training to retailer-friendly “what if…?” financial modeling calculators for comparing potential outcomes, retail owners worldwide are empowered to carry out their Owner-only responsibilities.