Employees Asking "Why?"

Why it matters to answer. And how to do it!


Available FREE, all week long

Exclusively at The Retail Owners Institute


When your employees want to know "WHY?"

October 11, 2020
0    2044

Available FREE • Online • 24/7 • All week long 

So sit back, watch, listen, and enjoy!


Being able to answer "Why?" shows leadership. 

It demonstrates your respect for your employees. 

It creates confidence and reassurance when implementing changes.

One of the powerful attractions of retailing for many owners is how dynamic it is. Change is the name of the game! 

Yet, many retailers encounter resistance to changes, not from customers, but often from their own employees! And especially, from that generation raised to expect answers when asking "Why?"

This insightful TOPICAL TUESDAYS Webinar of the Week with Pat Johnson and Dick Outcalt, Co-Founders of The Retail Owners Institute® shows: 

WHY and HOW you could answer those questions;

How to enable your employees to answer those questions for themselves (!);

And, maybe (like some retailers we know), you will discover for yourself, "Well...why NOT?!" 

Ready to challenge that business-as-usual thinking? If ever there was a time for that, that time is now!  

Be sure  to take advantage of this lively and empowering how-to webinar, available only from The ROI.

The Presenters

Pat Johnson and Dick Outcalt have been called "The Zen masters of retail finance!" "Doctors for retailers." "Amazing!"

The Co-Founders of The Retail Owners Institute®, Pat and Dick are recognized experts in strategic retailing. Working only as a team – Outcalt & Johnson: Retail Strategists, LLC – they have been consulting, publishing, and speaking professionally throughout North America.

They focus exclusively on retail, or wherever retail is involved. They work with CEOs, CFOs, boards and owners of retail operations, as well as manufacturers or wholesalers expanding into retail.

Known as good listeners, their engaging and empowering working style with owners and decision-makers is objective and collaborative, and appreciated for its real world practicality. See Outcalt & Johnson: Retail Strategists and Retail Turnaround Experts to learn more about their in-person professional services.

Since 1999, empowering retailers and store owners to "Turn on your financial headlights!"